Oracle Announces Siebel CRM 8.1.1

Thursday Nov 13th 2008 by DatabaseJournal.com Staff
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Released under the Oracle “Applications Unlimited” Program, the latest version highlights industry-tailored customer self-service, customer loyalty and support for open standards.

[From Oracle Corp.]

Today Oracle announced the next version of Oracle’s Siebel CRM 8.1.1, providing industry-specific solutions for Self Service and robust customer loyalty management enabling cost savings through use of open standards technology.

As the second major release of Siebel CRM in the last two years under the “Applications Unlimited” Program, Oracle has updated Siebel Self-Service, including Siebel eSupport and Siebel eCommerce applications, with Java-based J2EE applications built on Oracle® Fusion Middleware that extends Siebel’s CRM product to the Web channel enabling a more compelling user experience and improved total cost of ownership.

The article continues at http://www.oracle.com/us/corporate/press/017703_EN?rssid=rss_ocom_pr

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