Oracle Releases Software Support Management Platform

Tuesday Nov 27th 2007 by DatabaseJournal.com Staff
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The Oracle platform release raises questions about the viability of third-party application support.

[From eWeek]

Oracle raised more questions about the viability of third-party application support when it released on Nov. 26 a system that enables customers to tap Oracle's own computer systems to manage their installed software configurations.

Unveiled at Oracle's massive OpenWorld conference earlier this month, the Software Configuration Manager collects and integrates detailed and dynamic system configuration information from Oracle users. Oracle then uses that information to provide automated—and personalized—support to users.

The article continues at http://www.eweek.com/article2/0,1895,2222342,00.asp

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