If you use a vendor package with Oracle, you may be one of the thousands of shops that struggle with optimizing and tuning vendor systems that you did not write and cannot change. Oracle shops are now using giant enterprise resource planning (ERP) solutions such as Oracle Applications, SAP, and Peoplesoft, plus there are thousands of application vendors that are using Oracle as their database.
From small departmental applications to giant ERP packages, customers are now asserting their right to be provided with reliable documentation about the proper configuration for Oracle.
This is especially true for vendors of departmental applications that are growing their client base and moving from small simple databases (MySQL, SQL Server) to a robust database such as Oracle.
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